NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

We are currently seeking a SAP S/4HANA FICO to join our team in Mexico, México (MX-MEX), Mexico (MX).

Job Description - SAP S/4HANA Sr. Application Consultant, FICO

Preferred Requirements/Qualifications

Position Description: The Senior SAP Application Consultant is responsible for providing incident, change request, and service request support to Application Management Services (AMS) customers via tickets and project work. In this capacity, the Senior SAP Application Consultant is responsible for delivering high customer satisfaction to all customers.

Act as senior consultant using advanced industry knowledge to provide SAP project, upgrade, and enhancement support to customers. Duties include configure in multiple SAP modules and/or application areas; document functional specifications; process customer problems and changes in internal Service Desk; lead customer and other teams, and provide project, strategic account, and/or Helpdesk customer support.

Day to Day job Duties:



(what this person will do on a daily/weekly basis)
- Project, Strategic Account, and /or Helpdesk Customer Support
- Enhancement and Project Support
- Ensure consistent delivery of minor and major enhancements, project work including mini-projects, upgrades, roll-outs and other SAP FICO enhancement projects
- Establish credibility with supported clients as their trusted advisor
- Effectively use and improve methodology approaches and supporting tools
- Strategic Account Support
- Provide long term dedicated SAP FICO support to one or more Strategic Accounts
- Establish long term trusted relationships with our customers
- Become an integrated member of the client’s team
- Thoroughly understand client’s business, culture and priorities
- Helpdesk Customer Support
- Monitor and process AMS customer problems and changes
- Process and resolve work classified as Level 2 and 3 issues
- Proactive

📌 SAP S/4HANA FICO (Toluca de Lerdo)
🏢 Ntt Data North America
📍 Toluca de Lerdo