Overview
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.
Job Summary
Respond to associate inquiries for HR related matters,



provide support for associate self-service tools, and provide accurate information about policies, processes, and programs in the areas of payroll, benefits, leaves administration, HR systems, and other matters that occur during the employment life cycle. Resolve associate inquiries on a timely basis, while delivering exceptional customer service. Receive activity through multiple channels such as case management, system notifications, phone calls, and chat service as the first point of contact for HR queries.
Key Tasks & Responsibilities (Essential Functions)
- Responsible for receiving, addressing, researching, troubleshooting, and escalating questions via the Experience Center. Service as a primary point of contact for HR inqueries and requests that cannot be answered and/or completed through direct access. Answer a broad range of questions regarding benefits, onboarding, employment, compensation, training, polici

📌 HR Associate Experience Operations Specialist (Monterrey)
🏢 Acuity
📍 Monterrey