Job Description

The Operations Coordinator is responsible for booking, supporting our tours and working closely with our suppliers & Director of Operations for a given geographical region. Responsibilities include but are not limited to: Reserving and booking services, supervising the logistics of the tour, supplier relations, cost and quality control, providing operational support to our Tour Directors and checking and processing supplier payments.

Responsibilities
- Manage supplier bookings
- Proactively research new suppliers for current and new destinations
- Communicate with sales representatives and product specialist on a regular basis to review itinerary progress /ask questions
- Follow-up with suppliers (post-tour if there are issues after receiving client or Tour Leader’s
evaluation).
- Process invoices/Money Request and follow-up with suppliers on any inaccurate invoicing or
credits based on group experience.
- Provide all invoices and receipts to the accounting department.
- Assist the Operations team with on road issues




- Participate to Destination workshops to develop and maintain relationships with existing and
potential suppliers.

Qualifications
- Proficiency in French: Demonstrated advanced proficiency in both written and spoken French.
- Proficiency in English: Demonstrated advanced proficiency in both written and spoken English.
- Industry Experience: Extensive experience in the relevant industry, with a proven track record of success.
- Multitasking Skills: Exceptional ability to manage multiple tasks and projects simultaneously, ensuring timely and efficient completion.
- Collaborative Team Player: Strong team player with excellent interpersonal skills, capable of working effectively in diverse team environments.
- Microsoft Office Expertise: Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with the ability to create complex documents, spreadsheets, and presentations.

Benefits
- Fun & driven environment.
- E

📌 Operations Support (Mérida)
🏢 Worldstrides
📍 Mérida