Area of Interest: Investment Banking, Markets, and Research

Role Workstyle: Hybrid Worker

Date: 5 Aug 2026

The operations strategy & change delivery function provides project and program management delivery to enable operations to deliver priority change-the-bank initiatives from a variety of sources including strategic, regulatory and business drive change.

In addition, the function partners with stakeholders in identifying business optimization opportunities with a view to creating scalability within the product-lines and increasing STP.

The strategy & change delivery managers are responsible for creating, implementing and maintaining a book of work (portfolio) as well as successful delivery of projects that have been agreed with key stakeholders at both the regional and global level

Activities
- Manage delivery of multiple projects from inception to implementation for various strategic, industry, regulatory, mandatory, BAU or streamlining initiatives within Operations; ensure timely and cost effective delivery Actively manage project portfolio conflicts – schedule embargos,



resource management and delivery risk.
- Liaise directly with multiple IT groups to ensure business requirements are clearly articulated, understood and tracked as well as ensure that IT deliverables are traceable to agreed business requirements.
- Ensure active operations participation in local implementation as required, working closely with IT and the respective Operations stakeholders
- Adhere to and actively support established policies and procedures both firm wide and at group level
- Actively participate in prioritization and change governance forums to reinforce communication and alignment to key management and stakeholder priorities.

Functional Knowledge
- Strong experience in a change management function within the finance industry, working within a General Markets environment
- A broad working knowledge of Global Market products
- A track record of partnering with Operations

📌 Project Lead Global Markets (Ciudad de México)
🏢 Hsbc
📍 Ciudad de México