Customer Service Supervisor CL
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 integral 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
Customer Service Supervisor
As a Customer Service Supervisor within the Logistics Operations division at CEVA FM Mexico,



located in Cuautitlan Izcalli, you will play a pivotal role in overseeing and organising the activities of account executives to ensure contractual service level agreements with clients are consistently met. Your leadership will drive the achievement of sales quotas for logistics services while meticulously controlling associated expenses to optimise profitability.
Key Responsibilities
- Supervise and coordinate the daily activities of the account executive team, ensuring efficient task allocation and balanced workloads that align with business priorities.
- Provide continuous coaching and professional development opportunities to associates, fostering a culture of high performance and skill enhancement.
- Conduct regular performance evaluations to monitor and promote staff development and ensure team objectives are achieved.
- Maintain accountability for managing client accounts, closely mo

📌 Customer Service Supervisor CL (Cuautitlán Izcalli)
🏢 American President Lines
📍 Cuautitlán Izcalli