Walter Tools SA de CV

Leading manufacturer of precision tools for metal machining is looking for.

INTERNAL SALES COORDINATOR

Purpose

The Internal Sales Coordinator is responsible for supporting the commercial organization by coordinating sales operations, customer service activities, procurement processes, and logistics execution. This role serves as the primary link between customers, suppliers, the sales team, and logistics partners to ensure efficient order management, timely deliveries, inventory availability, and customer satisfaction.

Continuously evaluate processes and systems and suggest improvements when fit to assist in meeting departmental objectives regarding targets and tasks.

Direct department staff to follow established processes and targets.

Create, maintain, and communicate essential statistics and results to company and sales management as well as departmental staff.

The successful candidate will combine strong commercial acumen with operational excellence, ensuring that customer requirements are fulfilled while optimizing procurement and supply chain processes.





Main Responsibilities

Sales Coordination
- Support the sales team with quotations, order processing, pricing updates, and customer communications.
- Manage the complete order lifecycle from receipt through delivery and invoicing.
- Maintain accurate customer, pricing, and sales records in ERP and CRM systems.
- Coordinate with customers regarding order status, delivery schedules, and product availability.
- Assist in sales forecasting and demand planning activities.
- Monitor and follow up on open orders, backorders, and customer inquiries.
- Track project delivery dates to ensure quoted delivery dates are met.
- Prepare sales reports, KPIs, and performance summaries for management.

Logistics Management
- Coordinate domestic and international shipments to ensure on-time deliveries.
- Liaise with freight forwarders, carriers, customs brokers, and warehouse providers.
- Monitor tra

📌 Internal Sales Coordinator (Santiago de Querétaro)
🏢 Walter Tools
📍 Santiago de Querétaro