Program Manager, Operations (Ciudad de México)

Program Manager, Operations (Ciudad de México)

12 ago
|
MStar
|
Ciudad de México

12 ago

MStar

Ciudad de México

Program Manager, Operations & Strategic Partnerships

Build the Engine Behind a Category-Defining Partnership
At MStar, we're building the next generation of vehicle financing solutions across Latin America.
One of our most strategic initiatives involves launching and scaling a vehicle finance program alongside a leading general technology platform. Success requires far more than building a financial product—it demands seamless coordination across technology, operations, commercial teams, and external partners operating across multiple countries and time zones.

We're looking for a Program Manager, Strategic Partnerships & Integrations to serve as the execution leader behind this flagship partnership and help transform ambitious plans into operational reality.

This is not a strategy-only role. This is a builder role. A role for someone who thrives in complexity, creates structure where none exists, and ensures that what gets planned actually gets delivered.

What You'll Own
Big Tech MStar Program Leadership




- Act as the central program manager for one of MStar's most strategic partnerships.
- Coordinate initiatives across MStar, external platform partners, and global technology teams.
- Drive alignment between commercial objectives, operational capabilities, and technical execution.
- Lead governance routines, executive updates, and cross-functional decision-making processes.

Operational Design & Launch Execution
- Design scalable workflows supporting the customer journey from application through funding and servicing.
- Coordinate testing, launch readiness, operational training, and implementation activities.
- Build processes for exception handling, escalations, and operational support.
- Ensure successful execution from pilot launch through large-scale deployment.

Cross-Functional Execution
- Establish operating rhythms across multiple organizations and stakeholders.
- Run meetings that produce decisions, ownership, and accountability.
- Coordinate teams across

📌 Program Manager, Operations (Ciudad de México)
🏢 MStar
📍 Ciudad de México

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