The Product Manager will partner closely with assigned product and business team members to define solutions that are in line with customer needs and business objectives. This position will work with the business stakeholders, development teams, design and other cross functional teams to facilitate their product area roadmap, and drive the product development. Their responsible product area could be a set of digital solutions or customer experiences. The product manager will drive the business requirement gathering, understand the problem space, define user stories, acceptance criteria, and ultimately verify that the work generated by the development teams meets the stakeholders’ requirements.
The Product Manager will support the product teams by participating in projects of low to medium complexity. This position supports ensuring that business, user, and technology needs are met through continuous analysis, iteration, solutioning, and delivery.
Essential Duties
Include, but are not limited to, the following:
- Support being the voice of the customer for stakeholders for one product area to ensure their needs are heard and that the delivery teams are getting the support needed.
- Translate user and business needs into high-level requirements for work assignments of low to medium complexity by utilizing a structured process for gathering, analyzing, documenting, and managing change to assess and recommend solutions based on cost vs. benefit analysis and parallels to overall business strategy.
- Assist in defining acceptance criteria for product features of low to medium complexity, and ensuring they are understood by the delivery team.
- Define key performance indicators (KPIs) and metrics to measure product success. Monitor product performance, analyze data, and make data-driven decisions to improve product outcomes.
- Maintain detailed documentation, such as gap analyses, business process flow charts, decision tables, features, and business requirements document
📌 Product Manager (México)
🏢 ITJ
📍 México