Job Title: Program Account Leader - Monterrey
Type of Contract: Permanent
Expected Hiring Date: As Soon As Possible
Scope: Multi-project / Customer-facing / Cross-functional

Responsibilities
- Lead and coordinate integral cross-functional teams to achieve or exceed program objectives related to quality, cost, profitability, timing, and customer satisfaction.
- Manage all phases of the program lifecycle, from program award through launch and production.
- Ensure compliance with OPmobility program management methodologies, processes, and internal governance requirements.
- Lead program reviews, milestone meetings, executive gate reviews, and customer updates.
- Drive program execution while ensuring alignment with Business Group and customer expectations.

Customer Management
- Develop and maintain strong relationships with OEM customers, including Purchasing, Program Management, Engineering, Manufacturing, and Quality organizations.
- Serve as the primary customer interface and single point of contact for all program-related matters.




- Coordinate and communicate action plans to meet customer requirements and program commitments.
- Manage customer escalations, timing concerns, design changes, and scope modifications.
- Communicate customer impact and risk through formal notifications when customer decisions affect program objectives.

Program Planning & Development
- Define and manage program scope, Statements of Work (SOW), and engineering change requests.
- Support quotation and business acquisition activities, including costing, timing, and feasibility reviews.
- Develop and maintain detailed program timing plans, resource plans, and launch roadmaps.
- Establish communication strategies and reporting structures for internal and external stakeholders.
- Ensure all deliverables are completed and approved before major milestone reviews.

Program Execution
- Coordinate Engineering, Manufacturing, Purchasing, Quality, Supply Chain, and Finance teams to ensure successful

📌 Program Account Leader (Monterrey)
🏢 Op Mobility
📍 Monterrey