Swiss Re is seeking an Application Support Engineer to provide second-level user support for Corporate Solutions users, with a focus on North America within a general, distributed environment. You will monitor applications, maximize availability, and escalate outages as needed to restore service efficiently.
The role emphasizes incident management, problem management, and collaboration with cross-functional teams to deliver timely resolutions and uphold high internal customer satisfaction.
📌 Application Support Engineer II (Ciudad de México)
🏢 Swiss Re
📍 Ciudad de México
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