Fully remote
Salary $3,500 to $5,000 depending on experience

We're a fast-growing performance marketing agency, and we've outgrown the way we run.
We run a lot through the founder. Decisions, priorities, and the operating rhythm all route back to the top. That worked for 30 people. It will not work at 100.

We're hiring the person who owns the operating model and gets the company off founder-led ops.
This is not a project management role. It's the person who builds the structure that lets a 30-person agency become a 100-person one without losing speed. You'll work across Paid Search, Paid Social, Creative, Client Services, and internal ops. You'll manage an Operations Coordinator. You'll set an operational strategy with leadership instead of waiting to be handed it.

The core charge
Reduce founder dependency. Build the systems, the accountability, and the operating cadence that let us scale output without scaling chaos. Decide what gets standardized and what stays loose. Make the call, then build it.

What you'll own
Operational leadership and scale




- Design and build the operating structure to scale the agency
- Own org clarity, accountability, and cross-functional coordination
- Find the bottlenecks, communication gaps, and recurring failures, then fix them at the root
- Get the founder out of the day-to-day decision loops
- Drive operational strategy and org design alongside leadership

Process and systems
- Audit and rebuild workflows across Paid Media, Creative, Client Services, and internal ops
- Build the SOPs, documentation, and accountability systems that hold under growth
- Make ClickUp the single source of truth for ownership, priorities, and timelines
- Standardize where it earns its keep. Leave it loose where process would slow the team.
- Cut manual work and operational friction across the company
- Build onboarding, training, and knowledge systems that scale with headcount

AI, automation, and infrastructure
- Put AI and automation into the real work

📌 Director of Operations (México)
🏢 Taikun Digital
📍 México