We’re building infrastructure that makes healthcare innovation easier. Our customers already serve 3+ million patients and manage $15+ billion in annual medical spend. (They include Rise Science, Mightier, and Lumeris, to name a few.) We work with leading healthcare groups backed by top Silicon Valley investors such as Sequoia, General Catalyst, Y Combinator, Kleiner Perkins, Stanford, Khosla Ventures, and others. Our mission is to enable more innovation in healthcare—so more patients receive affordable care.

About our Team

Our leadership previously founded and led a national digital health company (>$15M raised), with a team of 100+ employees across the US and that sold to a 2,000-person incumbent. We’re a tight-knit team that’s driven to move fast and take on some of the biggest problems in healthcare.

(We’re still in stealth, so we haven’t published much on our business externally.)

About the Role

Our business continues to grow, with leading national healthcare companies as customers. With this growth,



we’re looking for a Senior Customer Success Manager to work closely with our leadership team to support our top clients and help us manage the next level of scale. This role sits within our Customer Success team, which is dedicated to helping new healthcare groups onboard seamlessly and grow successfully with our product and operations.

What You’ll Own:
- Own the relationship with our largest enterprise clients, serving as a main point of contact throughout their onboarding and taking responsibility for their overall experience.
- Lead regular meetings with our key clients to strengthen the relationship, understand evolving needs, and drive long-term success.
- Own important cross‑functional projects - you’ll be working closely with members of the leadership team to scale our business.
- Contribute to building rigorous systems to help us increase productivity and work more effectively to reach the next 10x of scale.
- Proactively remove process roadblocks tha

📌 Senior Customer Success Manager (Estado de México)
🏢 Stealth Startup (Health-Tech)
📍 Estado de México