Integral Payments supports millions of transactions worldwide through credit, debit, prepaid, and merchant services. We are looking for a Tax Invoicing Manager to lead the Tax invoicing team within the Mexico Operations function.
Responsibilities
- Manage the day-to-day billing process.
- Ensure new team members receive adequate training for the financial system and overall billing process.
- Support individuals, teams, and work initiatives associated with client billing.
- Prepare, record, analyze, and report billing transactions on a timely basis.
- Deliver quality customer service by understanding the client’s contract and ensuring invoice accuracy.
- Perform variance analysis of billing records to ensure completeness.
- Reconcile billing data records.
- Assist with reconciliation of general ledger accounts.
- Participate in contract pricing review process.
- Review pricing and pricing rules to support contractual and financial reporting requirements.
- Collaborate with Account Management, Sales, Product Management,



and other business partners in support of the client billing process.
- Schedule first invoice review meetings and provide data to complete the invoice review process.
- Develop, implement, and maintain Account Manager training for invoice validation.
- Oversee the administration of the billing issue resolution process.
- Monitor billing adjustments caused by billing errors, determine root cause, and implement preventative measures.
- Schedule issue calls to review or discuss issues and ensure Service Manager tickets are appropriately raised and resolved.
- Look for trends and make recommendations for assigning tickets.
- Assist staff with questions and provide guidance with issue resolution.
- Advise on the development of solutions to billing issues and recommend modifications for improvements.
- Assist in preparing recommendations for policies, procedures, and controls.
- Ensure internal and external controls and policies are followed.
- Assist with i

📌 Tax Invoicing Manager (Guerrero)
🏢 Global Payments
📍 Guerrero