Overview
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company. Our goal is to help clients navigate change, capture opportunity and deliver transformational growth. We work with the world’s most valuable brands and have integral reach across 100+ markets, with deep local expertise. Our people are the key to our success, and we are committed to fostering a culture of creativity, belonging and continuous learning.
We are looking for a Workday HCM Lead Analyst with core HCM and absence/time tracking experience to join the Workday Services Team providing post go-live support.
The purpose of the role is to deliver high-quality advice and support across Workday HCM, including diagnosis and resolution of issues raised by colleagues, creating and maintaining organizations & structures, and configuration across core HCM, absence, compensation and organizations.
This is an exciting and varied role in a dynamic team where you will work with the wider Workday Services team to provide a world-class level of Workday support and development on a day-to-day basis. You will also collaborate with the WPP Workday implementation team and People teams to understand, improve and deliver an efficient and effective solution.
What you'll be doing
- Manage a team of analysts located in Mexico
- Assign tickets to analysts and ensure they are progressed efficiently and effectively to meet our release schedule
- Manage change requests, establish underlying requirements, propose options and fully document
- Manage tickets from assignment, including P1 or P2 incidents, taking to production, keeping the requester informed at all times
- Support data requests and maintenance including rescind, correct and EIBs
- Provide guidance to our team of analysts when troubleshooting complex issues
- Pr
📌 Workday HCM Lead Analyst (Ciudad de México)
🏢 Wpp
📍 Ciudad de México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.