Expeditors is a general leader in logistics, providing seamless supply chain solutions to meet the complex demands of international trade. Headquartered in Seattle, Washington, we operate in over 350 locations across six continents, employing 19,000+ professionals. Our success is built on a culture of professionalism, leadership, and innovation.
Job Description
Responsibilities:
People:
- Develop department personnel. Show them a career, not just a job.
- Review and conduct staff appraisals timely, and at a minimum once per year per employee.
- Develop solid #2 to run operations and assists in retention.
- Ensure and assist supervisors and key staff with goal setting and monitoring.
- Conduct regular interviews with potential new personnel.
- Plan for and hold effective fortnightly department meetings with team.
- Review department goals and business plan periodically with staff to ensure by-in and accountability.
- Be responsible for the training and development of TRANSCON staff within the branch
- Meet company standards of 52 hours training per year,
including as needed management/leadership training
Operations:
- Oversee the management of the branch TRANSCON department.
- Proactively monitor various shipment reports such as
- Shipments Per Desk (SPD)
- Revenue Per Desk (RPD)
- Expense Per Desk (EPD)
- Revenue Per Shipment (RPS)
- Revenue to Expense ratio
- Ensure department is using all system tools to their greatest advantage based on your department size and organization. (e.g. using TRANSCON workflow, export and import database, and other system generated reports to manage by exception)
- Be open to implementing new system changes and enhancements into your branch.
- Be involved and suggest system/process improvements.
- Set the tone of this environment within your branch.
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace TRANSCON Files and reporting
- Interact with our cus