Senior Operations Analyst, Workforce IdentityAbout F5At F5, our mission is to power and protect every app—anywhere. Within the Infrastructure & Security organization, we deliver the platforms, tools, and practices that secure and scale F5’s general business. As we continue to grow, strong operational support and disciplined business processes are critical to ensuring alignment, accountability, and impact across our teams.Position Summary* Serve as the primary operational expert for Okta, focusing on configuration, deployment, and management of identity workflows.* Lead efforts to automate recurring identity operations tasks, using tools like Okta Workflows, PowerShell, and Python scripting.* Assist in the day-to-day administration and operational maintenance of Microsoft Entra ID, focusing on user authentication, access provisioning, and directory synchronization.* Develop scalable solutions to ensure the continued efficiency and reliability of identity management processes.* Monitor and maintain the availability and performance of Workforce Identity platforms,



for both Okta and Entra ID.* Troubleshoot and resolve identity-related incidents and access requests promptly to deliver excellent customer service.* Ensure internal security policies and regulatory requirements (e.g., SOX, GDPR) are adhered to across all identity operations.* Provide audit-ready documentation and support governance initiatives in identity and access management.* Partner with IT, Security, and HR teams to align identity operations with broader organizational needs.* Actively contribute to the development and execution of Zero Trust principles.* Track system health and performance metrics.* Generate operational reports and insights to evaluate and improve identity services.Qualifications* 5+ years of experience in Identity & Access Management operations, with a focus on Okta and Entra administration.* Expertise in Okta implementation, including advanced capabilities such as Workflows, API integ

📌 Senior Operations Analyst, Workforce Identity (Toluca de Lerdo)
🏢 F5 Networks
📍 Toluca de Lerdo