Duties

Responsible for the overall operation and success of the hotel; train all staff according to franchise and company standards; create an atmosphere of success and implement policies and procedures that motivate and encourage staff to achieve goals and performance expectations; maximize profits and control expenses; establish relationships within the community by being actively involved with local Chambers of Commerce, CVBs, Lodging Associations and other organizations promoting community and service. Duties include:
- Budgeting: assist in developing annual operational budgets, implement budgets, rate strategies and other financial plans to maximize profits of the hotel; review monthly, quarterly and yearly profit and loss statements to ensure that goals are being met (exceeded) and/or define areas that need improvement and make necessary adjustments within the hotel's operation to reach these goals.
- Revenue Management:



Determine rate strategies and levels; set minimum and maximum length of stays based on the demand for hotel rooms; balance all inventory and room types; manage overbooking strategies; communicate with Sales Department about high demand seasons and minimum rates for those periods; set revenue and ADR targets for front desk/sales staff; monthly revenue meetings with the Brand Team where required.
- Human Resources: Hires, trains and motivates all staff to accomplish goals and vision for the hotel as outlined by the company and franchise standards; manages schedules and payroll to ensure that costs are not too high; oversees department heads and their departments, communicating areas that need improvement and giving positive reinforcement for jobs well done; maintain high employee morale and a well-trained, qualified staff; provide disciplinary action as necessary that may include termination of employees if there is just cause; delegate responsibilities and follow-up to ensure completion. Maintain accurate and complete employee files and docume

📌 General Manager (Ciudad General Escobedo)
🏢 Hospitality Solutions
📍 Ciudad General Escobedo