We are seeking a Bilingual Operations Specialist in Mexico. This is an on-site work position, and individual will be required to report into our Mexico City office.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a general inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.

Say hello to a rewarding career and come join a leading provider of mission‑critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

What You’ll Do:
- Individual must be Bilingual in Spanish & English (verbal and written)
- Location: Position based in our Mexico City office (Polanco, CDMX)
- Hours: Monday to Friday 8:00 am - 5:00 pm CST
- Handle verifications for some of our high-profile clients.
- Know customer SOPs and FADV systems




- Verify candidate details including current and previous employment, education, professional licenses, certifications and references.
- Contact companies and educational institutions to verify candidate-provided information.
- Communicate with third parties such as employers, schools, state boards, and online databases to verify information.
- Write detailed and accurate reports flagging any discrepancies found during the verifications process.
- Record confirmed information in our First Advantage’s platforms, ensuring data integrity.
- Perform quality checks to meet client-specific standards.
- Meet daily volume and accuracy targets.
- Perform other related tasks and functions as needed.
- Attention to detail and use of good judgment
- Performance: Setting and executing goals; attending regular 1:1 meetings; Participate in employee engagement

Requirements
- High School Diploma, GED, or equivalen

📌 Bilingual Operations Specialist (Ciudad de México)
🏢 First Advantage Global operating Centre
📍 Ciudad de México