Job Description Summary
LI-Hybrid

Location: Mexico City, Insurgentes

Relocation Support: This role is based in Mexico City, Insurgentes. Novartis is unable to offer relocation support: please only apply if accessible.

About the Role

At Novartis, we are reimagining medicine to improve and extend people’s lives, and delivering an exceptional customer experience starts with strong financial processes and effective risk management. As an Order Release and Credit Risk Management Specialist, you will play a critical role in balancing business growth with responsible credit risk management across LACan markets. You will help ensure timely order fulfillment, safeguard financial performance through sound credit decisions, and provide valuable insights that support commercial success while maintaining compliance with Novartis policies and controls. This is an exciting opportunity to collaborate across Finance, Commercial, Customer Service, and Integral Operations teams while contributing to continuous improvement and operational excellence.

Job Description

Key Responsibilities




- Validate and release customer orders in accordance with credit policies, payment behavior, and approved risk thresholds
- Monitor blocked orders and collaborate with Collections, Commercial, and Finance teams to resolve issues efficiently
- Assess customer credit evaluations and recommend appropriate credit limits and payment terms
- Maintain accurate customer credit profiles, supporting documentation, and records within enterprise systems
- Track credit exposure, overdue accounts, and high‑risk customers while escalating relevant risk events
- Prepare credit risk reports, blocked-order dashboards, and management insights to support business decisions
- Identify process improvement opportunities and support automation initiatives that enhance efficiency and control effectiveness

Essential Requirements
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
- Minimu

📌 Order Release and Credit Risk Management Specialist (Ciudad de México)
🏢 Healthcare Businesswomen’S Association
📍 Ciudad de México