About the Role

We are seeking a hands‑on AI & Automation Engineer to design, build, and optimize integrations, automations, and advanced AI workflows, including agentic architecture, that power our enterprise business operations. The engineer will own the Workato automation stack, engineer scalable AI workflows on top of core platforms (Salesforce, NetSuite, Snowflake, Slack), and implement agentic capabilities that allow systems to act as intelligent tools, reducing manual work and accelerating insights.

Responsibilities

Integration & Automation Development
- Design, build, and maintain Workato recipes, connectors, and orchestrations for Salesforce, NetSuite, Slack, and Snowflake.
- Implement error handling, observability, and reusable design patterns to ensure reliability and scalability.

Agentic System Design
- Architect multi‑agent systems: tool selection, planning loops, state management, and human‑in‑the‑loop checkpoints.
- Partner with stakeholders to design corporate systems (Salesforce, NetSuite, Snowflake, Slack, etc.) as agent‑callable tools, not just data sources.




- Build guardrails, fallbacks, and error recovery for non‑deterministic workflows.

Data/RAG Pipeline Design & Management
- Design and automate data flow processes to support AI retrieval (RAG) and insights generation across core enterprise platforms.
- Create evaluation mechanisms for precision, answer faithfulness, latency, and cost.
- Own the Retrieval‑Augmented Generation (RAG) lifecycle end‑to‑end: ingestion, chunking strategy, embeddings, vector storage, and reranking.
- Implement data quality checks and architectural safeguards to ensure trusted, high‑fidelity datasets for AI agents.

AI Operations
- Maintain production observability: prompt/response tracing, cost monitoring, and evaluation dashboards.
- Document agent behavior, decision logic, and failure modes.
- Conduct A/B testing of agent versions and model comparisons.

Programming for Automation
- Write modular, reusable scrip

📌 Senior AI Automation Engineer (Tijuana)
🏢 Transformcap
📍 Tijuana