Overview

The Advanced Customer Support team of Oracle NetSuite Professional Services is seeking a senior-level consultant, ideally with Software industry experience.

Oracle NetSuite is reinventing the engagement model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service that qualifies as cloud annual recurring revenue (ARR) and provides functional and technical ERP sustainment to drive continuous NetSuite improvement and value. Our team fulfills the critical initial months of the service and is backed by our SuiteReview methodology. If you have a passion for helping Customers unlock the potential of their NetSuite investment and wish to join a dynamic, fast-paced and highly strategic team, we would like to hear from you

Responsibilities
- Participate in the identification and documentation of customer’s NetSuite value gaps using our proprietary SuiteReview methodology
- Participate in driving the approach to remediate gaps,



and build consensus with the Customer on the same
- Work with customers to remediate highest priority gaps
- Architect solutions for complex business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) team
- Define detailed functional requirements for automations and integrations to NetSuite
- Work with TS team to design and unit test automations and integrations
- Perform quality reviews of deliverables developed by other team members
- Continue to increase product knowledge and pursue relevant certifications
- Collaborate with other ACS teams, including Technical, Product, Sales, Horizontal (NSAW, NSPP, etc)
- Follow essential internal business processes aligned toward delighting our Customers

Preferred Qualifications
- 6+ years of overall relevant domain experience in one or more of NetSuite’s core vertical markets
- Strong

📌 Sr Principal Consultant (Guerrero)
🏢 Ll Oefentherapie
📍 Guerrero