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At One&Only;, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Cradled on the cusp of the Baja Peninsula, One&Only; Palmilla is a legendary retreat where the marvels of Mexico come to life in ultimate style. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About The Job





The Host Manager is responsible for leading the Host Department and ensuring the highest level of personalized guest experience throughout every stage of the guest journey. As the primary leader of the Hosts team the main point of contact for guests during their stay this role plays a critical part in creating seamless, memorable, and emotionally engaging luxury experiences aligned with One&Only; Palmilla standards.

Reporting to the Rooms Division leadership, the Host Manager oversees the daily operation, performance, training, and development of all Hosts and Host Leaders, ensuring flawless execution of the Host Program and maintaining Forbes standards, internal luxury service standards, and exceptional guest satisfaction results.

This role requires a highly visible, service-oriented, and detail-focused leader who can anticipate guest needs, personalize experiences, resolve concerns proactively, and inspire the team to consistently deliver intuitive and genuine hospitality. The Head Host is also responsible for ensuring operational coord

📌 Host (Butler) Manager (San José del Cabo)
🏢 One&Only Resorts
📍 San José del Cabo