Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services. We are always seeking TOP TALENT - experienced individuals who embrace our core values of respect, innovation, integrity and impact.
Position Summary:
The Business Solutions Representative Representative is responsible for developing and servicing a portfolio of clients (Agents), for our South Asia Markets, through telephone visits, generating a commercial relationship, which allows negotiations to increase shipping volume and profitability for Viamericas.
Duties And Responsabilities
- Deliver excellent customer service and provide effective solutions through both inbound and outbound calls
- Conduct and document regular telephone outreach across the assigned territory




- Monitor pricing and report on trends or discrepancies
- Follow up with inactive agencies
- Develop and implement business plans to support regional goals
- Identify and prospect new business opportunities within the assigned territory
- Prepare and submit reports on competitor activity
- Provide support and assistance to sales field staff as needed
- Oversee the full onboarding and installation process for new agencies
- Support, and develop new agents to ensure operational readiness
- Maintain and increase transaction volume within the assigned territory
- Ensure sustained and growing profitability of transactions in the territory
- Grow and manage the portfolio of assigned agencies
- Track, follow up, and resolve issues reported by agents and field staff
- Maintain full availability to respond to operational and business needs
- Collaborate effective in a team environment to achieve common objectives

Qu

📌 Business Solution Representative-Rest of World (Tijuana)
🏢 Viamericas
📍 Tijuana