Zendesk in Mexico City is seeking an IT Operations & Delivery Excellence Lead to drive operational efficiency and accelerate delivery velocity across the IT organization. You will champion our How We Work framework and scale delivery practices, including integrating AI into daily workflows.
You will partner with executives and cross-functional leaders to mature Kanban, support Scrum/SAFe, and optimize Atlassian tooling.
📌 Delivery Excellence Lead (Ciudad de México)
🏢 Ultimate.ai
📍 Ciudad de México
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