Are you passionate about combining technical engineering expertise with exceptional customer service to deliver world-class pumping solutions? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our new CSSC Applications Engineer, you will be providing advanced technical support and application engineering for pump and controls systems, partnering with customers and sales teams to deliver tailored solutions that meet complex specifications. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

What you will be doing

As a key part of the Customer Sales & Service Center (CSSC) team, you'll create impact by Delivering expert technical guidance and engineered solutions that help customers solve their most challenging pumping applications while driving a seamless sales experience..

Your main responsibilities include:




- Provide advanced technical support for pump and controls applications, including reviewing specifications, preparing bids, proposals, submittals, and compliance statements
- Support the Grundfos sales team by building strong customer relationships, selecting the right products, and ensuring a smooth end-to-end sales process
- Respond to customer inquiries on pricing, product selection, and deliveries via phone, email, and live chat, documenting all interactions in the CRM system
- Deliver value engineering recommendations and aftermarket parts support, guiding customers through responsible product installation
- Provide technical coaching to team members and customers on pumping technology and Grundfos products
- Communicate customer feedback for product development and process improvement across departments

What makes you a great fit

Above all, you are a technically strong applications engineer with a customer-first m

📌 CSSC Back Office Engineer (Ciudad Apodaca)
🏢 Grundfos
📍 Ciudad Apodaca