About the Company
FedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency. Our culture fosters innovation, collaboration, and a dedication to excellence.
About the Role
Are you passionate about retail technology, system implementations, and driving business transformation across multiple countries?
We are looking for a Senior Retail Technology & POS Specialist to lead the execution, maintenance, and evolution of our Point of Sale (POS) platform across Latin America. In this highly visible regional role, you will serve as the end-to-end owner of POS operations, supporting multiple markets including Mexico, Chile, Dominican Republic, Panama, Costa Rica, and Guatemala, while partnering with cross-functional teams to deliver critical business initiatives.
Responsibilities
- Manage and support POS environments (Production, SIT, and UAT)
- Lead system upgrades, defect resolution, and release management
- Drive country deployments and regional rollouts
- Coordinate User Acceptance Testing (UAT), quality assurance,



and go-live approvals
- Partner with IT, Finance, Retail Operations, Legal, and external vendors to ensure seamless execution

Qualifications
What Makes This Role Exciting? You will play a key role in delivering strategic initiatives, including:
- Dynamics 365 upgrades and legacy system retirement
- Regional integrations and compliance projects
- Security and Information Security enhancements
- Caribbean market expansion initiatives
- New country launches across Latin America

Required Skills
- Experience supporting and managing POS platforms in a retail environment
- Strong project management and stakeholder management skills
- Experience leading system implementations and regional deployments
- Ability to work across multiple countries and cross-functional teams
- Strong analytical, problem-solving, and operational execution capabilities

Equal Opportunity Statement
FedEx Express is committed to

📌 Senior Commercial Systems (Ciudad de México)
🏢 Fedex Express
📍 Ciudad de México