GBS International, Inc. in Cancun is seeking an Operations Manager to oversee daily contact center performance, lead supervisors and agents, and drive service excellence and productivity.
You will optimize processes, mentor teams, and partner with cross-functional groups to deliver outstanding customer experiences while pursuing continuous improvement. The role requires strategic leadership, 2+ years in operations management, and strong analytical skills in a fast-paced, international
📌 Operations Manager: Lead Contact Center Excellence (Cancún)
🏢 Psc Industries
📍 Cancún
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