MezTal is looking for an Employee Onboarding Specialist to support one of our U.S.-based clients in the Senior Living industry.

In this role, you will help newly hired employees successfully complete their onboarding process and become ready to start working at their assigned communities. You will serve as a key point of contact for new hires, providing personalized guidance, answering questions, and helping them navigate Workday and other onboarding requirements.

This position is idóneo for someone who enjoys helping people, is patient and organized, and can make complex or unfamiliar processes feel simple and manageable. You will work with individuals from different backgrounds and levels of technology experience, so strong communication and a service-oriented mindset are essential.

Key Responsibilities
- Guide new hires through the complete employee onboarding process, from initial onboarding steps through completion of all requirements needed to begin employment.
- Provide hands-on support to new employees as they navigate Workday,



helping them understand and complete required tasks.
- Serve as a primary point of contact for onboarding-related questions and provide clear, friendly, and professional assistance.
- Proactively follow up with new hires regarding incomplete or pending onboarding requirements.
- Identify potential delays or challenges and help new hires move through the process efficiently.
- Support individuals with different levels of technology experience, including employees who may require additional step-by-step guidance.
- Communicate effectively with individuals whose first language may not be English.
- Track onboarding progress and maintain accurate information regarding completion status and pending actions.
- Coordinate with internal stakeholders when additional support or escalation is required.
- Support onboarding activities across multiple Senior Living communities in the United States.
- Learn and adapt to the specific onboarding re

📌 US Employee Onboarding Specialist (Guadalajara)
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