Blue Yonder in Monterrey, MX is seeking a Support Engineer I to assist customers with the BlueYonder WMS. You will troubleshoot issues, manage cases, and escalate when needed to maintain high customer satisfaction and SLA adherence.
You will collaborate with cross-functional teams, apply monitoring tools, and contribute to knowledge sharing. Basic SQL and API framework familiarity are a plus; 1+ year of customer support or WMS experience preferred.
📌 WMS Support Engineer I (Monterrey)
🏢 Jda Software
📍 Monterrey
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