About The Company: Randstad is the #1 HR Services Provider in the world, and we are looking for a Insurance and Clamis Analyst to join our Nearshore Center at Randstad Mexico . This is your chance to join a dynamic, collaborative, and fast-paced environment where your expertise will make a real impact

This position provides operational support for Randstad US Risk Management with primary responsibility for insurance administration (approximately 75%) and secondary responsibility for claims administration (approximately 25%). The role serves as a key liaison between internal business partners, customers, insurance brokers, and third-party administrators to ensure timely, accurate insurance support while assisting the Claims team with administrative activities.

The adecuado candidate is a proactive, self-motivated individual who possesses excellent critical thinking skills to tactfully resolve customer issues, analyze contracts, and work independently with limited direction in a remote environment.

Responsabilities

Insurance Administration
- Administer Certificates of Insurance (COIs)



and Evidence of Insurance requests.
- Review contracts and insurance requirements to ensure certificates accurately reflect required coverage.
- Partner daily with insurance brokers to obtain endorsements, policy information, and certificates.
- Coordinate insurance requests from field operations, sales, legal, procurement, and customers.
- Route contract insurance reviews to appropriate Risk, Safety, or Legal resources.
- Track insurance requests to completion while meeting service level expectations.
- Review insurance documentation for completeness, accuracy, and compliance.
- Code, reconcile, and monitor insurance invoices through payment.
- Maintain Riskonnect and other insurance systems with accurate records.
- Identify process improvement opportunities and support testing/system enhancements.
- Participate in Risk, Insurance, and Safety meetings and special projects.
- Develop kn

📌 Insurance and Claims Analyst (Ciudad de México)
🏢 Randstad México
📍 Ciudad de México