General Manager – International Moving & Freight Forwarding | Remote
Position Type: Full-Time, Remote
Industry: International Moving, Household Goods & Freight Forwarding
About the Role
At Pavago, one of our clients is hiring an experienced General Manager to lead and scale their International Moving Division, specializing in international household goods relocations and freight forwarding.
This is a senior, hands-on leadership role for someone with deep international moving industry experience. You’ll oversee the full operation — from sales, pricing, and quoting through international shipping, customs, destination services, operations, and customer experience.
You’ll lead multiple departments, improve operational performance, coach teams, establish KPIs, strengthen processes, and work directly with ownership on growth and strategic initiatives.
This role requires significant direct experience in international household goods moving. Candidates without this industry background will not be considered.
What You’ll Own
International Moving Operations
- Lead the day-to-day performance of the International Moving Division
- Oversee international household goods relocations from origin through destination
- Manage workflows involving:
- Ocean freight
- Air freight
- Customs procedures
- International documentation
- Destination services
- Pricing and quoting
- Ensure operations follow international shipping requirements and industry best practices
- Identify operational bottlenecks and implement practical solutions
- Maintain strong service quality while improving efficiency and scalability
Sales, Pricing & Revenue Growth
- Oversee sales and pricing performance
- Improve sales processes and conversion rates
- Coach sales representatives to strengthen close rates and customer experience
- Review pricing and quoting strategies
- Ensure quotes remain competitive while supporting healthy margins
- Monitor pipeline performance and sales KPIs
- Partner with ownership o
📌 General Manager (México)
🏢 Pavago
📍 México