General Manager – International Moving & Freight Forwarding | Remote
Position Type: Full-Time, Remote
Industry: International Moving, Household Goods & Freight Forwarding
About the Role
At Pavago, one of our clients is hiring an experienced General Manager to lead and scale their International Moving Division, specializing in international household goods relocations and freight forwarding.
This is a senior, hands-on leadership role for someone with deep international moving industry experience. You’ll oversee the full operation — from sales, pricing, and quoting through international shipping, customs, destination services, operations, and customer experience.
You’ll lead multiple departments, improve operational performance, coach teams, establish KPIs, strengthen processes, and work directly with ownership on growth and strategic initiatives.
This role requires significant direct experience in international household goods moving. Candidates without this industry background will not be considered.
What You’ll OwnInternational Moving Operations
Lead the day-to-day performance of the International Moving Division
Oversee international household goods relocations from origin through destination
Manage workflows involving:
Ocean freight
Air freight
Customs procedures
International documentation
Destination services
Pricing and quoting
Ensure operations follow international shipping requirements and industry best practices
Identify operational bottlenecks and implement practical solutions
Maintain strong service quality while improving efficiency and scalability
Sales, Pricing & Revenue Growth
Oversee sales and pricing performance
Improve sales processes and conversion rates
Coach sales representatives to strengthen close rates and customer experience
Review pricing and quoting strategies
Ensure quotes remain competitive while supporting healthy margins
Monitor pipeline performance and sales KPIs
Partner with ownership on growth opportunities and expansion initiatives
📌 General Manager (México)
🏢 Pavago
📍 México