Description
About Uber
Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use every day. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.
About the Role
We are seeking a highly motivated and results-oriented Person to join our Fleet Support Team. This critical role combines strategic acquisition with dedicated account management to drive growth for high-value fleets and taxi associations. You will be instrumental in expanding our vehicle business in Mexico by building long-term, high-touch relationships with our most strategic partners, ensuring their successful acquisition, onboarding, and sustained growth on the platform. This role will leverage a hyper-local, in-person approach, operating from a Greenlight structure and aligning closely with our operations team.
What You'll Do:
- Identity and acquired high-value fleet associations through various methods like events, field recruiting,
market intelligence, and lead segmentation.
- Maintain frequent communication via different channels with the assigned Accounts (Fleets)
- Solve fleet partner requests and escalations on time, and follow up on recommendations being implemented
- Analyze and track Fleet’s performance trends and issues, proactively reach out and offer solutions on how to boost their efficiencies
- Be an expert in your area and ‘go to’ person in your area of expertise - Fleet Management & Support by sharing learnings and insights, and offering recommendations
- Support in processes to optimize the acquisition and engagement of our partners.
- Expand our fleet partner relationships in your area and acquire new cooperation partners
- Collaborate with different teams and key stakeholders in Uber (Operations, Customer Support, etc)
- Expand our fleet partner relationships in your area and acquire new cooperati
📌 Fleet Specialist III (Morelia)
🏢 Uber
📍 Morelia