Scope of the Role

At Soho House, the Health Club Manager leads the successful launch and day-to-day operation of our Health Club, creating an exceptional member experience across fitness, recovery and spa.

This is a pre-opening leadership role, responsible for delivering every aspect of the Health Club before opening day and establishing the standards that will define the operation long-term. Working closely with the General manager, General Director of Health Clubs and the wider project team, you will oversee recruitment, procurement, operational readiness, training, supplier management and the successful opening of the Health Club.

Following launch, you will lead the daily operation of the Health Club, including the gym, recovery technologies, spa treatments, wellness programming and changing facilities. You will be responsible for building a high-performing team, delivering exceptional member experiences, always ensuring a safe environment and driving commercial performance.

Key Responsibilities

Pre-Opening
- Lead all Health Club pre-opening activities,



ensuring operational readiness for launch.
- Recruit, onboard and train the Health Club team, including fitness, spa and recovery colleagues.
- Support procurement, equipment installation, treatment room set-up and recovery technology commissioning.
- Develop and implement operational standards, SOPs and opening procedures.
- Establish supplier relationships and coordinate external contractors during the opening phase.
- Work alongside project, design and facilities teams to ensure all spaces are completed to Soho House standards.
- Deliver team inductions and opening training programmes.

Operations & Member Experience
- Lead the day-to-day operation of the gym, spa, recovery technologies and wellness facilities.
- Ensure exceptional standards of cleanliness, maintenance and presentation across all Health Club spaces.
- Oversee member journeys across fitness, personal training, recovery services, treatments a

📌 Health Club Manager (México)
🏢 Soho House
📍 México