Empowering the people that make general commerce happen.

About CargoSprint

CargoSprint is made up of a world-class team of highly motivated individuals who are passionate about transforming the cargo industry. We have developed cutting‑edge digital solutions that streamline cargo operations, enhance efficiency, and improve the overall experience for everyone involved. Our workplace fosters innovation, collaboration, and the drive to solve industry challenges.

CargoSprint is dedicated to delivering game‑changing solutions that connect the cargo industry like never before, and we are looking for driven, enthusiastic people who share our vision of innovation and excellence.

We want to hear from you if you think we are a great mutual fit

About You

You are passionate about the role and thrive on solving complex problems with a talented team of colleagues who both challenge and support you. You believe in lifelong learning, constantly honing your skills and staying on the cutting edge of technology. Most importantly,



you want to engage your talents to make a meaningful difference by revolutionizing the cargo industry.

About the role

CargoSprint is building a new Customer Success function—and we're looking for the leader to build it. As Senior Manager, Customer Success, you will own the post‑sale customer lifecycle for CargoSprint's growing portfolio of logistics technology products: payments, appointments, and visibility. This is a greenfield role with executive backing and a clear mandate: ensure that every customer who signs with CargoSprint activates, adopts, and grows.

What you'll do

You will design and operate a structured, repeatable playbook that moves customers from contract signature to measurable value—before issues arise, before churn sets in, and before Support has to intervene. You will own onboarding, health monitoring, retention, and expansion signals across a tiered book of business that spans major freight forwarders, regional drayage companies,

📌 Sr Manager, Customer Success (México)
🏢 CargoSprint
📍 México