Overview

Medallia is the pioneer and market leader in Experience Management. Our award‑winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.

We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company and greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together. Bring your whole self.

The Role and Team

The Site Reliability Engineering organization at Medallia brings together the infrastructure and applications that power a highly reliable general SaaS platform. As an SRE II, you will help operate and improve the reliability, scalability, and performance of services running across Kubernetes‑based environments in cloud and hybrid infrastructure.



You will work closely with software engineering teams to build automation, improve operational excellence, and support production services used globally by Medallia customers.

We are looking for engineers who enjoy solving complex technical problems, automating repetitive tasks, improving system reliability, and learning modern cloud‑native technologies in a fast‑paced environment. We value engineers who actively seek opportunities to improve scalability and operational efficiency through automation, AI‑assisted engineering workflows, and continuous process improvement. This role participates in a rotating on‑call schedule supporting production systems and services.

Engineering Leverage

At Medallia, we hire engineers who scale systems, teams, and outcomes through automation, platform thinking, and AI‑assisted engineering. We value engineers who challenge manual processes, reduce operational toil, and create reu

📌 Site Reliability Engineer II (Tecámac de Felipe Villanueva)
🏢 Medallia
📍 Tecámac de Felipe Villanueva