PLEASE SUBMIT APPLICATION AND RESUME IN ENGLISH

Role Summary

We are searching for a talented, motivated and highly detailed Catering Supervisor, Suites to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.

As a Catering Supervisor, Suites, you oversee day-to-day operations across all suites in venue, for both commercial and invited guests. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for managing suite readiness, monitoring product usage, and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:

Key Responsibilities
- Oversee the daily operations of premium suites, ensuring all catering services are executed to the highest standard.
- Complete and maintain daily KPI tracking worksheets,



capturing product movement, service metrics, and operational notes for reporting.
- Serve as the primary on-the-floor contact for suite clients, responding quickly to service needs, resolving issues, and escalating concerns when necessary.
- Mitigate operational challenges by coordinating with catering teams, runners, and back-of-house support to ensure smooth service throughout each match day.
- Communicate key updates, challenges, and insights to the Venue Catering Manager, providing clear and timely reporting.
- Ensure suite setups meet premium standards, including product presentation, cleanliness, and readiness prior to each event.
- Uphold all venue, tournament, and safety policies throughout operations.

Experience/Qualifications Needed
- 3–5 years of experience in the catering or hospitality industry, with a focus on multi-unit operations, and staff leadership.
- Bachelor’s degre

📌 Catering Supervisor, Suites (Monterrey)
🏢 On Location
📍 Monterrey