Information Security Incident Response Manager
Location: Remote, MEX, MX

Company: NTT DATA Services

We are currently seeking a Information Security Incident Response Manager to join our team in Remote, México (MX-MEX), Mexico (MX).

Job Description
Responsibilities
- Manages the prevention and resolution of security breaches and ensures incident and problem management processes are initiated.
- Performs access management activities according to the policy.
- Implements and discusses security service audit schedules, reviews access authorization and performs required access controls and testing to identify security weaknesses.
- Interacts with a integral team of Cyber Security Analysts and specialists.
- Manages 2nd level triaging of security alerts, events, and notifications.
- Manages notifications of internal and/or external teams according to agreed alert priority levels and escalation trees.
- Communicates status of response, resolution and final root cause analysis to the appropriate stakeholders.




- Follows and updates established and/or ad‑hoc processes and work instructions and creates procedures where deficiencies are identified.
- Logs, manages and coordinates service requests through to resolution including the identification, isolation, resolution and escalation of IT infrastructure faults.
- Maintains an understanding of current and emerging threats, vulnerabilities, and trends.

Knowledge and Attributes
- Advanced understanding of End Point Protection Software.
- Advanced understanding of Enterprise Detection and Response software.
- Advanced knowledge of technological advances within the information security arena.
- Advanced understanding of inter‑relationships in an overall system or process.
- Advanced knowledge of information security management and policies.
- Advanced understanding risk management principles and frameworks is crucial for prioritizing and addressing security incidents.
- Advanced understanding of the organization's business operat

📌 Information Security Incident Response Manager (México)
🏢 Ntt Data
📍 México