John Crane is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies. John Crane customer service is accessed through a integral network of more than 200 sales and service facilities in over 50 countries. Global reported revenue for fiscal year 2021 was in excess of $1 billion USD. John Crane is part of Smiths Group, a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineered components.

Job Description
Provide specialized on-site technical support for the installation, commissioning, diagnosis, maintenance, and optimization of sealing, lubrication, and filtration systems, ensuring the operational reliability of customer equipment, compliance with safety standards, and value generation through effective technical solutions.

Key Responsibilities

Technical Support




- Perform installation, commissioning, and alignment of mechanical seals and auxiliary systems.
- Diagnose failures in rotating equipment and sealing systems.
- Respond to operational emergencies and unplanned shutdowns.
- Conduct technical inspections on-site and at Service Centers.

Failure Analysis
- Prepare technical reports and root cause analyses (RCA).
- Identify causes of recurring failures and propose solutions.
- Document technical findings and lessons learned.

Maintenance and Reliability
- Perform preventive and corrective maintenance activities.
- Validate installation conditions (alignment, tolerances, vibration).
- Monitor sealing system performance.
- Propose improvements to increase equipment service life (MTBF).

Technical Customer Support
- Provide guidance on seal selection and application.
- Train customer personnel and internal teams on best practices.
- Support equi

📌 Field Service Engineer (Cananea)
🏢 Smiths Group
📍 Cananea