Customer Service Representative – HermosilloFull Location: Hermosillo - MX
Join our team in our Hermosillo, Mexico location
Give me the basics
- Availability: Full-time work, 5 days a week with 9.5-hour shifts, and 2 days OFF
- Pay Expectation: Base: $16.000 + Bonus potential: $4.000 - Up to $20,000 MXP Monthly
- *Pay rates vary by program fit during selection consideration.
- Education: High school diploma or GED required
- Language: Fluent in English, Spanish
- Typing Skills: Ability to type 30 words per minute
- Technical Proficiency: This position requires you to toggle back and forth between multiple systems while communicating with the customer. You will need to have intermediate/advanced technical proficiency and call center experience

What should I know for the Interview?Our Auto Insurance Support Agents help high‑risk drivers navigate their coverage with confidence and care. You’ll assist customers with policy questions, payments, and account updates, making every interaction simple and stress‑free.
Working with callers nationwide, you’ll rely on strong communication,



problem‑solving, and system‑navigation skills to provide clear, accurate information - especially when customers are dealing with urgent or stressful situations. Your calm, supportive approach helps people move forward with peace of mind If you’re someone who enjoys helping others, feels comfortable having real, non‑scripted conversations, and thrives in a fast‑paced call center environment, this role gives you the tools and training to make a meaningful impact from day one.
Real Stories. Real Impact.“One of our agents spoke with a customer recovering from a serious car accident who was struggling to keep up with bills after weeks out of work. His current insurance company quoted him a renewal rate so high that he didn’t think he would be able to afford coverage anymore. Without a car, he wouldn’t be able to attend physical therapy or return to work once he recovered.”
“Our agent listened, re

📌 Customer Service Representative – Hermosillo
🏢 ResultsCX
📍 Hermosillo