FedEx Express México is seeking a Manager of Customer Care to lead the regional call center operations and elevate the customer experience across multiple sites in the Cuautitlán area.
The role requires strong leadership, English proficiency, and extensive call center experience, with responsibilities including coaching, QA, workforce management, and oversight of customer interactions on both phone and social platforms.
📌 Customer Care (Cuautitlán)
🏢 Fedex Express México
📍 Cuautitlán
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