Major Accountabilities
- Ensure the operational conversion of the P&O; Services and P&O; strategic goals within a dedicated client group.
- Coordinate and support processes and standards for all P&O; Services aspects (e.g. services, processes, continuous improvement) in close cooperation with the respective Practice Networks and IT as required -Manage the delivery of services and processes to customers/users and conduct assessments of processes to identify areas of improvement and define solutions that deliver business value.
- Contract and set expectations with Unit P&O; / others as relevant on what services P&O; Services will provide and ensure that roles and responsibilities for processes end-to-end are clearly defined and understood.
- Support periodic cost and efficiency analyses to support productivity objectives.
- Deliver and present key data to supervisor and provide advice and support in data analysis and evaluation -Provide support for coaching the organization on P&O; processes related to P&O; Services, e.g. integral standards, efficiency, ESS/MSS.




- Support / participate in budget planning discussions, SLA process.
- Supervise the performance and talent development of a small team.
- Participate in or lead P&O; Services Projects at country or BU level.
- Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt -Distribution of marketing samples (where applicable)

Key Performance Indicators
- Feedback from internal partners and client groups - P&O; Services delivered on time with the right level of quality

Minimum RequirementsWork Experience:
- New Product Innovation.
- Collaborating across boundaries.

Skills
- Change Management.
- Curiosity.
- Data Privacy.
- Employee Experience.
- Hr Operations (Hr Ops).
- Hr Service Delivery.
- Hris (Human Resource Management System).
- Human Resource Management System.
- Human Resources (Hr).
- Human Resources Management.
- Labour Law.
- Payroll.
- Sdm.

📌 P&O Services Manager Iberia (Insurgentes de Pueblo Yaqui)
🏢 Sandoz México
📍 Insurgentes de Pueblo Yaqui