General Information Country: Mexico State: Nuevo León City: San Pedro Garza Garcia Office Location: 2225 Av. Lazaro Cardenas 5th Floor Date posted: 07-Aug-2026 Business Function: Accounting/Finance Position Type: Full-Time/Regular Description If you enjoy building positive relationships with customers and helping resolve account issues through thoughtful problem-solving and communication this opportunity might be for you.
Helping You Thrive By:
- Offering competitive wages and benefits, that support your life both in and out of work
- Providing a versátil hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control.
- Creating continuous learning opportunities to help you grow and upskill.
- Fostering a culture of inclusion where employees feel seen, heard and valued and living it out every day.
- Empowering you to make a meaningful impact on people and the planet through your work and Steelcase's ongoing commitment.

You’ll Support Meaningful Work By:




- Managing a portfolio of customer accounts and maintaining timely collections activities to support healthy account balances.
- Communicating with customers to resolve payment issues, reconcile accounts, and investigate outstanding balances.
- Processing credit card payments, customer credits, refunds, and account adjustments accurately and on time.
- Collaborating with Sales Support, Quality, and other cross-functional teams to resolve pricing, invoicing, order, and service-related discrepancies.
- Investigating tax, freight, credit, and billing discrepancies and ensuring supporting documentation is properly maintained.
- Preparing reports and monitoring account activity to identify collection risks, trends, and opportunities for resolution.
- Maintaining accurate customer account records, submitting required documentation, and supporting collection agency referrals when necessary.

Minimum Qualifications
- Bachelor's degree in Business, Finance, Accounting, o

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