About ESAB CorporationFounded in 1904, ESAB Corporation is a premier, narrowly diversified global leader in connected fabrication technology and gas control solutions. Our rich history of innovation—spanning advanced products, workflow solutions, and our ESAB Business Excellence system—drives our purpose of Shaping the World We Imagine.
Position SummaryThe Factory Service Engineer is a hands‑on, customer‑focused technical expert responsible for supporting advanced thermal cutting systems, including CNC‑controlled plasma and oxy‑fuel equipment. Reporting to the Service Manager, NAM, this role plays a critical part in diagnosing complex system issues, improving equipment performance, and supporting customers and distributors worldwide. This position is ideal for someone who thrives on troubleshooting multi‑disciplinary systems—combining mechanical, electrical, gas process, and CNC control technologies.
Key Responsibilities
- Serve as a technical expert supporting integral customers and distributors by troubleshooting CNC cutting systems, plasma cutting equipment, oxy‑fuel systems,



and motion control platforms via phone and remote tools.
- Travel to customer sites as needed to install, commission, repair, and optimize automated cutting systems.
- Diagnose and resolve issues involving CNC software, HMIs, drives, motors, gantry systems, height control, and gas delivery systems.
- Deliver technical training programs in the field covering operation, maintenance, and troubleshooting.
- Collaborate with Engineering, Quality, and Manufacturing to drive reliability and performance improvements.
- Support continuous improvement initiatives related to accuracy, consumable life, and efficiency.
- Make customer‑focused service decisions to maintain strong relationships.
- Mentor and support service technicians.
- Participate in rotating after‑hours support.

Qualifications
- Associate degree in a technical field or equivalent experience.
- Fluent in Spanish.
- Experience with indust

📌 Factory Service Engineer (México)
🏢 The ESAB Group
📍 México