Why Join Ford of Mexico?
Celebrating over 100 years of legacy in Mexico, we are more than just a business we are a vibrant, collaborative community of over 14,000 innovators shaping the global future of transportation. At Ford, we build what matters, grow where it counts, and drive progress with heart. Whether you are collaborating at our state‑of‑the‑art Integral Technology and Business Center (GTBC) or manufacturing iconic, award‑winning vehicles in our world‑class plants, you will find a culture evolving together, built on trust, passion, and shared purpose. Here, your work moves people forward, and your growth is personal. Join us, and let’s build what’s next together.

Job Description
Why Join Ford of Mexico?
Celebrating over 100 years of legacy in Mexico, we are more than just a business we are a vibrant, collaborative community of over 14,000 innovators shaping the global future of transportation. At Ford, we build what matters, grow where it counts, and drive progress with heart.



Whether you are collaborating at our state‑of‑the‑art Global Technology and Business Center (GTBC) or manufacturing iconic, award‑winning vehicles in our world‑class plants, you will find a culture evolving together, built on trust, passion, and shared purpose. Here, your work moves people forward, and your growth is personal. Join us, and let’s build what’s next together.

In this position...

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

Responsibilities
What you'll do...
Provide positive customer experience to US Ford vehicles owners, while appropriately handling routine inbound calls and/or chats related to vehicle financing, including but not limited to payment extensions, due date changes, payment research, and support of

📌 Finance Customer Service Representative (Estado de México)
🏢 Ford México
📍 Estado de México