Job Summary
The Manager, Supplier Relations & Sales Operations is responsible for managing strategic supplier relationships and supporting commercial operations through robust reporting, workflow management, and system maintenance. This role ensures alignment between sales programs, customer onboarding, engineering communications, and inventory planning, while maintaining compliance with WESCO standards and driving continuous improvement. The position partners with suppliers and internal stakeholders to deliver mutual value, optimize business processes, and support profitable growth.

Responsibilities
- Develop and execute comprehensive business plans in collaboration with management, suppliers, WESCO executives, field sales, integral account teams, and marketing.
- Manage and generate operational and analytical reports related to sales, annual license renewals, inventory forecasting, and commercial performance.
- Oversee and coordinate workflows such as Special Pricing Requests (SPR) and Project Registrations, ensuring timely execution and compliance.




- Maintain and update CRM systems, including customer data, project status, price lists, and EOL (End of Life) product updates.
- Lead sales programs including Partner Program, Specifier initiatives, and promotional campaigns, tracking targets and communicating results to suppliers and WESCO.
- Support customer maintenance activities: onboarding, scorecard creation, vitality analysis, and ongoing customer engagement.
- Administer system maintenance, ensuring regular updates and functional support for internal users.
- Communicate engineering updates and technical changes to customers, acting as a liaison between technical, commercial, and client teams.
- Participate in Sales & Operations Planning (S&OP;), supporting inventory forecasting, demand analysis, and alignment between sales, operations, and finance.
- Manage Return Material Authorizations (RMAs), coordinating resolutions with internal teams and suppliers.
- Prep

📌 Manager - Sales Operation (Tlalnepantla de Baz)
🏢 Wesco
📍 Tlalnepantla de Baz