Role Purpose
As an IT Technician, you will provide day‑to‑day technical support across the organization, helping ensure the reliable operation of hardware, software, and network systems. This role is adecuado for someone who enjoys troubleshooting, supporting end users, and working with a range of technologies, including Microsoft 365 and basic Power Platform tools. You will play an important part in maintaining a secure IT environment while supporting operational efficiency and continuous improvement.

Key Responsibilities
- Troubleshoot hardware, software, and network connectivity issues, including LAN/WAN/Wi‑Fi
- Install, configure, maintain, and update operating systems and business applications
- Support basic digital solutions using Power Automate, Power Apps, and Power BI, while documenting issues, solutions, and asset changes
- Provide technical support for desktops, laptops, printers, peripherals, and end‑user applications

Required Experience and Education
- Bachelor’s degree in Computer Systems Engineering or a related field
- 1–2 years of experience in IT support,



desktop support, or a similar technical role
- Knowledge of computer hardware, software installation, and troubleshooting techniques
- Familiarity with network fundamentals such as TCP/IP, DNS, DHCP, LAN/WAN, and Wi‑Fi
- Experience supporting Windows 11, Windows Server, and Microsoft 365 applications
- Beginner to intermediate knowledge of Power Automate, Power Apps, and Power BI
- Good communication, problem‑solving, customer‑service, and teamwork skills
- Beginner/intermediate knowledge of C# and Python

Desired Experience and Education
- English reading/writing proficiency
- Experience creating basic canvas apps, basic reports and dashboards using existing datasets, managing IT asset inventory
- Experience in a manufacturing support environment

Benefits
- Company‑wide bonuses and long‑term incentives aligned with key business results
- Food coupons and a structured savings fund in addition to

📌 IT Technician (Reynosa)
🏢 Corning
📍 Reynosa