IT Support (Estado de México)

IT Support (Estado de México)

12 ago
|
Maxima Apparel
|
Estado de México

12 ago

Maxima Apparel

Estado de México

Maxima Apparel is a licensed sportswear company with about 800 employees in our Westbury, NY headquarters and additional offices in Mexico City, India, Egypt, and China. We're hiring a Systems Administrator to take full ownership of IT operations in the New York office, reporting directly to the CTO.

The most important part of this job is taking care of our people. When someone has a problem, you fix it quickly and completely. When a new hire starts, their equipment is ready, their accounts work, and they feel like someone has their back from day one. When something breaks, you're already on it. That reliability and responsiveness is the foundation of everything else in this role.

Beyond daily support, you'll also own the care and maintenance of our on-prem infrastructure and participate in larger projects with CTO direction. Some days you're helping someone get set up with a new laptop. Other days you're replacing drives in a server rack, running cable for new access points, or working through a mailbox migration. The variety is the point.

Your Day-to-Day




User support and onboarding come first
- Be the go-to IT person for ~200 employees. Respond quickly, follow through, and close the loop.
- Own new hire onboarding end to end — provision hardware, set up accounts (AD, email, ERP, internal tools), test everything, and hand it off clean.
- Day-to-day maintenance. Keep workstations, printers, conference room tech, and shared equipment running well. Stay ahead of issues before they break.
- Support a mixed environment — Windows, Mac, and some Linux.

Infrastructure you'll maintain
- Multiple physical server racks with on-prem Windows and Linux servers
- Active Directory environment with cloud identity sync
- Enterprise firewall, VLANs, and VPN connectivity to remote offices
- Enterprise wireless and managed switching
- Mixed fleet of Windows and Mac workstations
- Backup infrastructure and cloud-hosted services (ERP, analytics)

Projects you'll participate in (with

📌 IT Support (Estado de México)
🏢 Maxima Apparel
📍 Estado de México

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