DG BOSS: Front Desk Associate (FN)Applylocations: Diego Garcia, British Indian Ocean Territorytime type: Full timeposted on: Posted Todayjob requisition id: R2124315Title:DG BOSS: Front Desk Associate (FN)* Ensures security of all guests' privacy is maintained at all times.* Ensures the highest standards of total quality and customer service. The incumbent must possess a welcoming manner, positive attitude and honesty, demonstrate effective communication skills; professionally interact with residents/guests; answering resident/guest questions concerning housing/lodging facilities; and provide information about local attractions. Work involves multiple/changing priorities and time sensitive/confidential information.* Receives requests and processes reservations within established guidelines. Utilizes Property Management System (PMS) to access/register guest information, retrieve/change/cancel/confirm reservations, and coordinate group registration and check-out.



Verifies registration information and secures guests mode of payment for incidental expenses and room charges.* Registers and assigns rooms to residents/guests, issue room keycards, transmit/receive messages, keep records of occupied rooms/guest accounts, and present statements to collect payments as necessary. Prepare registration packets for the next day arrivals to include registration card, room keycards, floor plan map, and other information.* Incumbent is responsible for a variety of different and unrelated functions. Receives and is accountable for the NGIS change funds. Prepares Close Bank Report and secures NGIS cash receipts at the end of each shift in accordance with established procedures.* Responsible for the accountability of all the master/room keycards, and any other inventory maintained at the front desk. Back up file of keycard system.* May be required to run and print various reports from the PMS: Expected Arrivals, Departure List, In-House Guest* List and Night Audit reports. Assists in cr

📌 DG BOSS: Front Desk Associate (Nuevo León)
🏢 Kbr
📍 Nuevo León