WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico

Lead Site Reliability Engineer

We're building a Site Reliability Engineering center in Mexico City, and we're hiring a Manager-level Backend Engineer to own the reliability and operational maturity of our settlement platforms. These are batch-critical systems that process every credit and debit transaction across the network.

This is a foundational role. You'll be one of the first engineers in CDMX responsible for ensuring settlement cycles complete accurately, on time, and in compliance with SOX and PCI-DSS requirements. You'll work across hybrid infrastructure (on-prem data centers and AWS), partner closely with UK-based engineers, and build the automation and observability that allows Mexico City to operate settlement.

What You'll Do
- Own reliability for batch settlement systems - ensure cycle completion windows are met, data integrity is maintained, and failures are detected before they reach downstream consumers
- Build and improve observability for settlement pipelines - dashboards, alerts,



and anomaly detection that make system health legible and reduce reliance on tribal knowledge
- Drive automation of operational toil - certificate rotation, environment provisioning, compliance artifact generation, and manual validation steps that currently require human intervention
- Partner with UK-based settlement engineers - acquire domain expertise on Durbin compliance windows, cross-border DCI routing, and acquirer/issuer SLA adherence
- Participate in incident management - respond to settlement failures, drive root cause analysis, and implement durable fixes that prevent recurrence
- Contribute to regulatory readiness - ensure SRE practices produce audit-ready artifacts for SOX and PCI-DSS exams without manual toil

What Success Looks Like
- Independently validate and troubleshoot settlement cycle failures
- At least two manual settlement operations processes fully automated
- Settlement

📌 Lead Site Reliability Engineer (Ciudad de México)
🏢 Capital one
📍 Ciudad de México